At Body Bliss, customer satisfaction is our priority. This Refund Policy outlines the circumstances under which refunds may be issued for digital products purchased from our website.

Eligibility for Refunds
Due to the nature of digital products, all sales are final once the product has been downloaded or accessed. However, we understand that issues may arise, and refunds may be granted under the following conditions:

• Product Not Received: If you did not receive the digital product due to a technical issue on our end, we will issue a full refund after verification.
• Product Defect: If the digital product is found to be defective or not functioning as described, you may request a refund within 3 days of purchase. We may require proof of the issue before processing a refund.
• Duplicate Purchase: If you accidentally purchased the same product twice, please contact us for a refund of the duplicate charge.

Non-Refundable Situations

• Change of Mind: We do not offer refunds if you change your mind after purchasing a digital product.
• Compatibility Issues: It is your responsibility to ensure that your device or software is compatible with the digital product before purchase. Refunds will not be issued for compatibility-related issues.
• Misuse of Product: Refunds will not be issued if the product was misused, altered, or damaged after purchase.

Refund Process

To request a refund, please contact our customer service team at support@romispot.com within the eligible period. Include your order number, details of the issue, and any relevant documentation. Refunds will be processed using the original payment method within [Number] business days of approval.

Changes to This Policy

We reserve the right to amend this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our website signifies your acceptance of the revised policy.